Cancellation:

Order cancellation is allowed before shipping. The website will process the order within 24 hours after the customer applies for the order. After canceling the order, the customer will receive a refund within 48 hours.

The content and materials on this website, including but not limited to text, graphics, logos, images, and software, are the property of Artist hand or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content or materials on this website without our prior written consent.

Return & Exchange:

Conditions for return

• (1) Return and exchange period: within 180 days after the order is issued.
• (2) Applicable circumstances for return and exchange: damage caused by non-buyers such as transportation (for returns not caused by the seller, the freight will be borne by the buyer).
• (3) What information needs to be provided to apply for a return or exchange: order number, SKU on the box, and photo proof.

The process for return and exchange

• Step 1: Email the customer service mailbox directly, we will process the return application within 24 hours and reply with the processing result.
• Step 2: After receiving the response of the processing result, the customer should mail the item to our delivery address and inform us of the tracking number.
• Step 3 (if needed): We will re-ship the goods and update the tracking number after receiving the return.

Return address: C/O 1175 Florence Columbus Road UNITB Bordentown, New Jersey 08505

Other supplements: There is no pickup service.

Refund:

Refund amount

• (1) Applicable situation for full refund: return.
• (2) Applicable circumstances for partial refunds: For example, missing parts (re-sent or a certain amount of compensation), and acceptable defects.
• Step 3 (if needed): We will re-ship the goods and update the tracking number after receiving the return.

After-sales contact information

Email: info@artisthandbeauty.com

Return&Exchange Address: C/O 1175 Florence Columbus Road UNITB Bordentown, New Jersey 08505

Note: To apply for any return, please contact the official email first. Any return or exchange without prior application will not be accepted.