Order cancellation is allowed before shipping. The website will process the order within 48 hours after the customer applies for the order. After canceling the order, the customer will receive a refund within 24 hours.
Return & Exchange:
1. Conditions of return
(1) Return and exchange period: within 180 days after the order is issued
(2) Applicable circumstances for return and exchange: damage caused by non-buyers such as transportation(for returns not caused by the seller, the freight will be borne by the buyer.).
(3) What information needs to be provided to apply for a return or exchange: order number, SKU on the box, photo proof
2. The process of return and exchange
Step 1: Mail directly to the customer service mailbox, we will process the return application within 24 hours and reply to the processing result.
Step 2: What the customer should do after receiving the response of the processing result: mail the item to our delivery address and inform the tracking number.
Step three (if needed): I will re-ship the goods and update the tracking number after receiving the return.
3. Return address: 9448 Richimond PL, Unit D, Rancho Cucamonga, CA 91730
4. Other supplements: There is no pickup service.
1. Refund amount
(1) Applicable situation for full refund: return
(2) Applicable circumstances for partial refunds: For example, missing parts (not re-sent, and a certain amount of compensation), defects are acceptable.
After-sales contact information
Return&Exchange Adrress: 9448 Richimond PL, Unit D, Rancho Cucamonga, CA 91730
Note: To explain any return application, please contact the official email attached first. Any return or exchange without prior application will not be accepted.