Products & Shipping
Curious about our products and services? Find answers to your queries here!
What features should I consider when choosing a barber chair for my salon?
When selecting a barber chair, consider features such as adjustable height, reclining capabilities, cushioning comfort, and ergonomic design. Look for chairs with upholstery materials that are easy to clean.
Does Artist Hand provide child booster cushions?
Yes, Artist Hand offers child booster cushions to ensure the safety and comfort of young clients during salon services.
What types of salon chairs does Artist Hand offer?
Artist Hand offers a variety of salon chairs, including barber chairs, all-purpose chairs, salon chairs, and shampoo stations.
Can I cancel my order and receive a refund?
Yes, you can cancel your order before it is shipped. Upon cancellation, a refund will be processed within 48 hours.
Warranty & Returns
Have questions about warranty coverage? Explore our FAQs for detailed information.
How do I initiate a return and obtain a Return Authorization number?
To initiate a return, contact us at email@example.com or through live chat with your order number. We will assist you in obtaining a Return Authorization number and guide you through the return procedure.
Who covers the return shipping costs?
If the return is a result of our error, we will provide a prepaid return label. However, for buyer's remorse returns, where the buyer no longer needs or wants the item, the buyer is responsible for the return shipment cost.
What is the warranty coverage for Artist Hand products?
All Artist Hand products are covered by a 1 Year Limited Warranty. However, the warranty does not cover damages resulting from abuse, misuse, normal wear and tear, unauthorized repair, alteration, and improper maintenance.
Can I return a product if I am not satisfied with it after the 60-day return period?
Unfortunately, we only accept returns within the 60-day return period. After this time, we are unable to process returns or issue refunds.
Have queries beyond what's covered? Reach out for personalized assistance!
What should I do if I have a question that is not covered in the FAQs?
If you have a question that is not addressed in the FAQs or need further clarification, please feel free to reach out to our Customer Support Team. You can contact us at firstname.lastname@example.org or through live chat.
Contact Us Directly for Further Guidance & Queries
If you have any questions, concerns, or if your queries are not covered in our FAQs, please don't hesitate to get in touch with us.