If you want essential full-body comfort at the most accessible price, start with #20023. Choose #2001 if you want more personalization and targeted massage controls. #2010 / #2011 are designed for shoppers who care most about 4D massage, body detection, and the variable-angle Flexible SL-Track with up to 172° near-flat recline. Choose #2006 if you prefer a larger premium system with more extensive full-body control and voice operation. #20023 itself already includes zero gravity, heat, foot rollers, adjustable air massage, and six automatic programs.

The Flexible SL-Track on #2010 / #2011 is designed to change angle as the backrest reclines instead of keeping the massage path in one fixed shape. This allows the chair to maintain massage coverage from the neck through the back and seat while opening into a near-flat position of up to 172°. It is especially relevant if both massage performance and recline flexibility are important to you.

#2010 and #2011 share the same core massage platform and Flexible SL-Track system in the current lineup. Their core massage capabilities should therefore be considered together rather than as two different performance levels. When choosing between them, compare the color and availability instead of expecting a different massage system.

Choose #2010 / #2011 if your priority is the massage mechanism and recline experience. They include smart posture and shoulder detection, adjustable 4D intensity, six massage techniques, targeted massage zones, and 24 automatic programs.

Choose #2006 if you want a larger premium chair with a broader full-body feature set and more extensive voice control, including 29 voice commands.

Neither option is right for everyone: #2010 / #2011 emphasize flexible 4D massage and recline, while #2006 emphasizes a more feature-rich full-body experience.

Measure both the room and the delivery path before ordering. Check the chair’s upright dimensions, fully reclined footprint, doorway width, hallways, tight turns, stairs, and elevators. Because each model has a different footprint, use the measurements listed on the individual product page rather than relying on one clearance recommendation for every chair.

Delivery method depends on the model you choose.

#20023 ships in two separate packages via standard parcel carriers and typically arrives within 5–8 days.

Due to their larger size, #2001, #2010, #2011, and #2006 ship via LTL freight. Please allow approximately 10 business days from order placement to delivery. Delivery may take longer during peak seasons due to carrier volume and scheduling.

For the most current delivery estimate, please contact us before placing your order.

Inspect the shipment before signing for delivery whenever possible. If you see visible freight damage, note it on the delivery receipt and take clear photos of the carton and damaged area. Keep the original packaging and contact Artist hand as soon as possible with your order information, photos, and video if needed. Visible cosmetic issues should be reported within 48 hours of delivery.

Setup requirements vary by model.

#20023 requires some assembly, but a detailed step-by-step instruction manual is included to guide you through the setup process.

#2001, #2010, #2011, and #2006 arrive largely assembled. Only a few basic cable connections are required before use, so no complex assembly is needed.

Please follow the included manual for your specific model during setup.