Privacy policy

1

Scope of This Policy

This Privacy Policy applies to information collected through our website and online activities. It does not apply to information collected offline or through channels other than this website, unless stated otherwise.

2

Consent

By using our website, you consent to this Privacy Policy and agree to its terms. If you do not agree, please discontinue use of our website.

3

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, company name, billing address, shipping address, account details, quote request details, order information, messages, and attachments.

We may also collect technical and usage information automatically, including IP address, browser type, device information, referring pages, pages viewed, date and time stamps, and website interaction data.

4

Transaction Information

When you place an order or submit a request, we may collect transaction-related information such as products selected, order details, billing and shipping information, payment status, account activity, and customer service communications.

Payment information may be processed by secure third-party payment providers. Artist hand does not intentionally store your full credit card number on our website servers.

5

How We Use Information

We use collected information to:

  • Operate, maintain, and improve our website.
  • Process orders, payments, account activity, customer inquiries, and service requests.
  • Communicate with you about orders, account updates, product information, website updates, and promotions.
  • Analyze website performance and improve user experience.
  • Measure advertising performance and improve ad relevance.
  • Detect, prevent, and address fraud, abuse, unauthorized activity, or security issues.
  • Comply with legal, tax, accounting, regulatory, and business recordkeeping obligations.
6

Log Files

Artist hand follows a standard procedure of using log files. These files may include IP addresses, browser type, Internet Service Provider, date and time stamp, referring and exit pages, and click data.

This information is used for trend analysis, site administration, website security, and understanding visitor behavior. It is not intended to identify individual visitors directly.

7

Cookies and Similar Technologies

Artist hand may use cookies, pixels, tags, scripts, local storage, and similar technologies to improve browsing experience, remember preferences, analyze traffic, measure advertising performance, and support remarketing.

You can disable cookies through your browser settings. Disabling cookies may affect site functionality, checkout experience, account access, or personalization.

8

Google Ads and Remarketing

Artist hand uses Google Ads, including remarketing and conversion tracking. These tools help us measure advertising performance and show relevant ads to visitors who have previously interacted with our website, products, quote forms, cart, or checkout.

Google and its partners may use cookies or similar technologies to serve ads based on your past visits to our website and other websites. These technologies may help measure ad performance, limit ad frequency, and understand whether an ad led to a website action.

You may manage or opt out of personalized Google advertising through: https://adssettings.google.com/. You can also learn more about Google's advertising technologies here: https://policies.google.com/technologies/ads.

9

Third-Party Services

We may work with third-party service providers for website hosting, payment processing, analytics, advertising, email communication, shipping, fraud prevention, customer support, and business operations.

These third parties may process information only as needed to provide services, measure performance, prevent fraud, comply with legal obligations, support advertising, or assist customer communication.

Artist hand's Privacy Policy does not apply to third-party websites, advertisers, payment providers, or external services. Please review their respective privacy policies for more information.

10

How We Share Information

We do not directly sell personal information as a standalone product. However, certain advertising or analytics tools may use cookies or similar technologies in ways that may be considered “sharing” or “selling” under certain privacy laws.

We may share information when necessary to complete transactions, operate our website, provide customer communication, measure advertising, comply with legal obligations, or prevent fraud and security threats.

11

Data Retention

We retain personal information only for as long as reasonably necessary for transaction processing, customer service, accounting, fraud prevention, legal compliance, dispute resolution, and business recordkeeping.

When information is no longer needed, we may delete, anonymize, or securely retain it as required by applicable law or legitimate business needs.

12

Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.

Customers are responsible for protecting their account login details and using secure devices and networks when accessing our website.

13

Privacy Rights

Depending on your location and applicable law, you may have the right to request access, correction, deletion, restriction, objection, data portability, withdrawal of consent, or to opt out of certain data sharing or personalized advertising.

California consumers may have rights under the CCPA and related California privacy laws, including the right to request disclosure, deletion, correction, and to opt out of certain sale or sharing of personal information.

Users in certain regions may also have rights under GDPR or similar data protection laws. To exercise applicable rights, please contact us using the contact information below.

14

Cookie Choices and Do Not Track

Most browsers allow you to block, delete, or receive alerts about cookies. Some browsers may offer “Do Not Track” signals. Because there is not a uniform industry standard for responding to these signals, our website may not respond to all such settings.

You may manage or opt out of personalized Google advertising through: https://adssettings.google.com/.

15

Children's Information

Artist hand does not knowingly collect personally identifiable information from children under the age of 13. If you believe a child has provided such information on our website, please contact us and we will do our best to promptly remove it from our records.

16

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated effective date. We encourage you to review this page periodically.

17

Contact Us

If you have questions about this Privacy Policy or would like to exercise applicable privacy rights, please contact us.

Email: info@artisthandbeauty.com

Website: https://www.artisthandbeauty.com/