Terms of service

1

Acceptance of Terms

By using this website, you agree to be bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, Return & Refund Policy, and Warranty Policy.

These terms apply to all visitors, customers, account holders, and users of this website.

2

Use of Website

You may use this website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of this website by any third party.

You agree not to disrupt, interfere with, damage, or attempt to gain unauthorized access to the security, accessibility, accounts, systems, or services related to this website.

3

Product Information

We make reasonable efforts to provide accurate product descriptions, images, pricing, dimensions, colors, specifications, availability, and other information on our website.

However, product colors, finishes, materials, and details may vary slightly due to screen settings, photography, production batches, supplier updates, or other factors.

Artist hand reserves the right to update, correct, modify, or discontinue product information at any time without prior notice.

4

Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated. Prices, promotions, discounts, and availability are subject to change without notice.

Payment must be completed through the payment methods available at checkout. By submitting payment information, you represent that you are authorized to use the selected payment method.

We reserve the right to correct pricing errors, cancel orders affected by pricing or listing errors, and refuse or cancel orders suspected of fraud, misuse, or unauthorized activity.

5

Order Acceptance

Receiving an order confirmation does not mean that an order has been accepted. Artist hand reserves the right to accept, decline, cancel, or limit any order for any reason, including product availability, pricing errors, payment issues, suspected fraud, delivery limitations, or other operational concerns.

If an order is cancelled by Artist hand after payment has been made, we will issue a refund according to the original payment method, subject to payment platform processing times.

6

Shipping and Delivery

Shipping methods, processing times, delivery estimates, parcel delivery, LTL freight delivery, refused deliveries, failed delivery attempts, address issues, freight inspection, and damage reporting are governed by our Shipping Policy.

Delivery dates are estimates and may vary due to carrier delays, freight scheduling, weather, address issues, access limitations, holidays, inventory status, or other circumstances beyond our control.

7

Returns and Refunds

Cancellations, buyer’s remorse returns, restocking fees, outbound shipping or freight deductions, return shipping responsibilities, refund timing, refused deliveries, and damaged or defective item claims are governed by our Return & Refund Policy.

A Return Authorization does not guarantee a refund. Returned items may be subject to inspection before a refund is approved.

8

Warranty

Product warranty coverage, warranty period, exclusions, claim process, replacement parts, repair options, and limitations are governed by our Warranty Policy.

Warranty coverage does not replace or extend the Return & Refund Policy unless expressly stated in writing by Artist hand.

9

Intellectual Property

The content and materials on this website, including but not limited to text, graphics, logos, images, videos, designs, icons, layout, and software, are the property of Artist hand or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, display, sell, license, or create derivative works from any content or materials on this website without our prior written consent.

10

Third-Party Links

This website may contain links to third-party websites, tools, payment providers, shipping providers, advertising platforms, or other services that are not owned or controlled by Artist hand.

We have no control over and assume no responsibility for the content, privacy policies, terms, practices, or availability of any third-party websites or services. We encourage you to review their terms and privacy policies before using them.

11

Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activity under your account.

You agree to notify us promptly if you believe your account has been accessed without authorization.

12

Limitation of Liability

To the fullest extent permitted by law, Artist hand and its affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your use of this website, products, services, content, or materials obtained through this website.

Artist hand shall not be liable for delays, interruptions, website errors, carrier delays, third-party service failures, loss of profits, business interruption, loss of data, or other damages except where liability cannot be excluded under applicable law.

13

Indemnification

You agree to indemnify and hold harmless Artist hand, its affiliates, employees, partners, service providers, and representatives from any claims, damages, losses, liabilities, costs, or expenses arising from your misuse of this website, violation of these terms, violation of applicable law, or infringement of any third-party rights.

14

Force Majeure

Artist hand shall not be responsible for delays, failures, or losses caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather, fire, flood, labor disputes, carrier disruptions, supplier delays, customs delays, government actions, power outages, technical failures, or other force majeure events.

15

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions.

16

Changes to Terms

Artist hand reserves the right to modify, update, or amend these Terms & Conditions at any time. Updates will be posted on this page.

Your continued use of this website after any such changes constitutes your acceptance of the updated Terms & Conditions.

17

Contact Us

If you have any questions about these Terms & Conditions, please contact us.

Email: info@artisthandbeauty.com

Website: https://www.artisthandbeauty.com/